OUR PROMISE
Our Promise
HILX is confident in the quality of our products. As such, we are proud to offer our customers a Life Time Warranty on all HILX Eyewear Products.
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We warrant HILX Eyewear Australia against defects in materials or workmanship forever after the purchase of the product.
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HILX will repair or replace (with the same or comparably priced product), any product determined by HILX to have a manufacturer’s defect. You are responsible for cost of shipment to HILX. A processing fee (which covers return shipping and handling), plus any applicable taxes, will be charged for each warranty claim that is processed. For processing fee details and additional warranty information please contact info@hilxeyewear.com.au.
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HILX Eyewear’s Life Time Warranty does not cover normal wear and tear, scratched lenses, broken hinges, accidental damage, misuse or any other problems determined by HILX not to be defects in materials or workmanship. For more details concerning repairs for damages not covered by the Life Time Warranty, please contact info@hilxeyewear.com.au.
ETERNITY
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All of our eyewear are entitled to Life Time Warranty. Together we can continue to reduce waste and have a more positive impact on ourenvironment.
ONE + ONE
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For every pair of sunglasses you buy, we will donate a pair of prescription glasses to people in need.